Frequently Asked Questions
What services does Corento offer?
Corento currently offers Data Cleaning, Full Data Analysis, Interactive Dashboard Creation, Modern Logo Design, Social Media Post Design, and Business Flyer Design.
How do I place an order?
Choose your service, select any required options, click “Start Your Order,” complete the project details form, upload your files, and continue to secure checkout.
Do I need to create an account?
No. You can place an order as a guest. However, creating or signing in to a customer account makes it easier to review your order information.
Please use the same email address when completing the project form and checkout.
When does the delivery time begin?
The delivery period begins after payment is confirmed and all required project information and accessible files have been received.
How long will my project take?
The estimated delivery time is displayed on each service page before ordering. Depending on the selected service, the standard delivery time is usually two or three business days.
Delays caused by missing information, inaccessible files, or delayed customer responses are not included in the estimated delivery period.
Can I request an urgent deadline?
The delivery time displayed on the service page applies to the order. If you need your project completed sooner, contact us before placing the order. An earlier deadline is not guaranteed unless Corento confirms it in writing.
How do I submit my files?
You can upload your files through the project details form. You may also provide an accessible Google Drive or Dropbox link when available.
Please ensure that any shared links allow us to view and download the required files.
What happens if additional information is required?
We will contact you using the email address submitted with your order. Work may be paused until the required information or files are received.
Are revisions included?
Revision availability depends on the selected service and package options displayed on the product page.
Revisions must relate to the original project instructions. New requirements or changes to the original project scope may require an additional fee.
How will I receive my completed project?
When your project is complete, we will send a secure download link to the email address associated with your order.
Corento provides digital services only. No physical products will be shipped.
Can I cancel my order or request a refund?
You may request a full refund within two hours of placing the order if work has not started.
After work begins, change-of-mind cancellations are not eligible for a refund. Approved refunds are initiated within 10 business days. Please review our Return and Refund Policy for the complete terms.
What happens if my project is delivered late?
If a project is delayed for reasons caused by Corento, the customer may receive a discount coupon for a future order:
• One business day late: 5%
• Two business days late: 10%
• Three or more business days late: 15%
The coupon is valid for 90 days. Delays caused by missing information, inaccessible files, requested changes, or delayed customer responses are excluded.
How can I check my order?
You can review your order through the secure order-status link included in your order confirmation email. Customers can also sign in to their Corento account to view their order information.
How can I contact Corento?
For questions, order assistance, or project support, email us at: